Hospitals: Product Orders

Ordering blood products / plasma derivatives: 

24 hours a day, 7 days a week

During business hours, Monday to Friday from 7:30 am to 6:00 pm.

Phone: 2755-4074

Fax: 2755-4071

During non-working hours (6:00 pm to 7:30 am, weekends and holidays)

Phone: 2755-4074

Fax: 2755-4071

Otherwise: Phone: 2755-4055 or Fax: 2755-4001

If there is no response from landline numbers, call 621-55 93 35.

Please confirm your order by faxing the below pdf document to the corresponding number.

Instructions for use

Instructions for use of various products are available below (in French).

Instructions for use

The Blood Transfusion Centre Collection Guide is available for download below:


Any incident or accident during the transfusion of a blood product must be reported to the Ministry of Health with the following basic information: “please download the Notification Form (FR) from the Health Portal (“.

The file is sent by the Ministry of Health to the Blood Transfusion Centre for investigation of the blood products involved. A report is drawn up by the Blood Transfusion Centre and sent to the Ministry of Health; a copy of this report is also sent to the doctor in charge of the transfusion, who reported the transfusion reaction or adverse effect.

For any questions relating to haemovigilance, contact the CTS Haemovigilance Manager or, failing this, the CTS Director:

on 27 55-4000 or by e-mail

Annual reports