Any form of abuse, whether physical or psychological, especially towards vulnerable people, children, adolescents, the elderly and people with disabilities, is not tolerable.
Positive-treatment aims at a positive and respectful position towards others and oneself, thanks to a culture built on esteem, mutual trust, and a spirit of help and support.Free definition from the Bientraitance working group
In 2014, four organisations: arcus asbl, Caritas Luxembourg, the Luxembourg Red Cross und elisabeth set up a joint scheme to promote positive treatment. This collaboration gave rise to the Charte de Bientraitance: Charter of Positive Treatment (in french), to which all members adhere. In recent years, other organisations have joined: Les internats Jacques Brocquart asbl, Lënster Päiperlék asbl and the Fondation Lëtzebuerger Kannerduerf.
This scheme introduced :