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Any form of abuse, whether physical or psychological, especially towards vulnerable people, children, adolescents, the elderly and people with disabilities, is not tolerable.

Positive-treatment aims at a positive and respectful position towards others and oneself, thanks to a culture built on esteem, mutual trust, and a spirit of help and support.

Free definition from the Bientraitance working group

In 2014, four organisations: arcus asbl, Caritas Luxembourg, the Luxembourg Red Cross und elisabeth set up a joint scheme to promote positive treatment. This collaboration gave rise to the Charte de Bientraitance: Charter of Positive Treatment (in french), to which all members adhere. In recent years, other organisations have joined: Les internats Jacques Brocquart asbl, Lënster Päiperlék asbl and the Fondation Lëtzebuerger Kannerduerf.

This scheme introduced :

To get in touch with the ambassadors, please follow this link.