As a beneficiary of the Luxembourg Red Cross service Psy-jeunes, you are required to communicate personal data to us. The Luxembourg Red Cross attaches great importance to the respect of your private life and the protection of your personal data. This notice is intended to inform you of the use made of the personal data we collect, as well as the rights you have.
Your personal data are collected and processed by the Luxembourg Red Cross service Psy-jeunes in order to respond to your requests, to organise and manage your care properly if necessary (planning of psychological follow-up, elaboration of the diagnosis, financial support) and to draft annual reports.
In accordance with the law, the Luxembourg Red Cross service Psy-jeunes only collects data necessary for the execution of its missions. This is generally data that you have communicated to us. Other data may be generated or collected during your relationship with the Luxembourg Red Cross. The data collected is mainly:
Your data is only kept for the time necessary to achieve the purposes for which it was collected.
The data collected through the registration form is only kept if you are going to follow a therapy and is added to your file. Otherwise, the form is destroyed as soon as the annual report is completed.
Other personal data collected during the course of therapy is kept for a period of 10 years from the last contact with you.
Your data is treated confidentially and is only shared with third parties where this is useful, necessary and in accordance with the law. These third parties may include the relevant authorities such as the National Children’s Office where your therapy is in their care. In general, you will always be informed precisely with which authorities the information is shared.
Your data may also be accessible to service providers, especially in the case of IT outsourcing. In the latter case, we ensure that your data is stored and processed within the European Union.
GemIn accordance with the law, you have the following rights:
In certain cases, and under the conditions laid down by law, you also have the following rights:
If you have any questions about the processing of your data or wish to exercise your rights, you can contact the Data Protection Officer of the Luxembourg Red Cross:
Protection des données
44, boulevard Joseph II
BP 404 L-2014 Luxembourg
Email : email@example.com
In order to comply with the regulations in force, we undertake to update this information notice whenever necessary.