These General Terms of Use (GTU) apply to the entire croix-rouge.lu website. They govern access to, navigation on, and use of all services made available via the site.
The website www.croix-rouge.lu and its content are the property of the Luxembourg Red Cross, hereinafter referred to as CROIX-ROUGE, whose registered office is located at 44, Boulevard Joseph II, L-1840 Luxembourg, P.O. Box 404, L-2014 Luxembourg.
Publication management is handled by the Communication and Fundraising Department of the Luxembourg Red Cross.
If you notice any malfunction or encounter any issues on this site, users are invited to inform CROIX-ROUGE at: info@croix-rouge.lu
The website is hosted in Europe.
By continuing to browse the site, the user unreservedly accepts the conditions set out below.
CROIX-ROUGE also reserves the right to modify the terms of use of this website at any time. It is the user’s responsibility to review the terms of use of the website; only the updated version available online shall be deemed applicable.
For any complaints, users may contact the website publisher at the following address:
info@croix-rouge.lu
The user undertakes to use the website in a reasonable and responsible manner, not to infringe the rights of CROIX-ROUGE or its partners, and not to cause them any harm.
In particular, the user agrees not to damage the reputation of, defame, insult, harass, or threaten CROIX-ROUGE, any of its partners, or any third party, and not to use any device, subprogram, or software that could impair the proper functioning of the website.
The website and its content are owned and operated by CROIX-ROUGE. Without limitation, the site and all of its elements (texts, photographs, publications, downloadable documents, or any other original creation or document) are protected by intellectual property and copyright laws.
CROIX-ROUGE holds the intellectual property rights allowing their reproduction or representation. Any reproduction, representation, translation, adaptation, or quotation, whether in whole or in part, by any means whatsoever, of any of the above elements is strictly prohibited without the prior written authorization of CROIX-ROUGE.
The website is intended for your personal use for non-commercial purposes. Any use of the website content or of any other element composing the website outside of this personal and private use requires the prior written authorization of CROIX-ROUGE.
CROIX-ROUGE endeavors to ensure the availability of the website. However, CROIX-ROUGE cannot be held responsible for temporary or total unavailability of the website due to maintenance or improvements carried out on it, or for technical reasons beyond its control. CROIX-ROUGE reserves the right to deny users access to the website at any time and without prior notice.
CROIX-ROUGE makes every effort to ensure the security of its IT system. Its liability cannot be engaged in the event of an attack on the IT system.
CROIX-ROUGE strives to ensure the accuracy of the information contained on the website and possibly published online through other communication channels. However, its liability cannot be engaged, in particular in the event of inaccuracies, omissions, or errors in the information provided on this site, especially in the case of failure to update information or a form, or in the event of system handling or data entry errors.
Summaries and translations are provided for informational and awareness purposes only. Only the French text shall be deemed authoritative.
Processing of personal data carried out in the context of information requests submitted via contact forms
CROIX-ROUGE is committed to protecting privacy and complying with legislation on the protection of personal data (in particular the EU General Data Protection Regulation 2016/679, known as the “GDPR”).
CROIX-ROUGE undertakes to comply with the GDPR and Luxembourg legislation on data protection. For more information on the processing of your personal data, you may consult the website’s data protection policy at: https://www.croix-rouge.lu/en/privacy-policy/
For any request for information concerning the processing of your personal data by CROIX-ROUGE, or if you wish to exercise your rights, you may contact the CROIX-ROUGE Data Protection Officer by email at: rgpd@croix-rouge.lu
or by post at the following address:
LUXEMBOURG RED CROSS
Data Protection
44 Boulevard Joseph II
P.O. Box 404, L-2014 Luxembourg
CROIX-ROUGE implements appropriate security measures, depending on the sensitivity of the information concerned, in order to protect your personal data against the risk of unauthorized access, loss, fraudulent use, disclosure, alteration, or destruction.
The croix-rouge.lu website uses cookies to ensure its proper functioning and to improve the user experience. You can consult the cookie policy for more information and manage your preferences by clicking on the dedicated icon at the bottom left of the page.
For the convenience of users, the website may contain links to external websites that may be of interest to you.
CROIX-ROUGE cannot be held responsible for the content of any third-party websites accessed via this website.
CROIX-ROUGE has no means of controlling the content of these third-party sites, which remain completely independent of CROIX-ROUGE.
Furthermore, the existence of a link between the website and a third-party site does not in any way imply that CROIX-ROUGE endorses the content of that site or, a fortiori, the use that may be made of it.
You may contact us at info@croix-rouge.lu
for any requests for information or by telephone at the following number: Tel: (+352) 2755-2000.
Any dispute relating to the website, its consultation, or its use by the user shall be governed by Luxembourg law and fall under the exclusive jurisdiction of the courts of Luxembourg City.
Luxembourg Red Cross
44, Boulevard Joseph II
L-1840 Luxembourg
Tel: (+352) 27 55 20 00