Helping people lead a life in dignity
Luxembourg's municipalities are grouped into 30 social welfare offices (Offices Sociaux) with geographically defined areas of competence, which you can find on the website of the Ministry of Family Affairs, Integration and the Greater Region. As the Luxembourg Red Cross is familiar with the frontline aspect of social work, it has been subcontracted to carry out the social mission of 15 of these social offices. A simple call to the Red Cross Helpline, on 2755, will tell you which social office is competent for your municipality of residence.
Since 2011, the law organising social assistance in Luxembourg has guaranteed a right to social assistance for people in need and their families. Its main function is to take care of people who have fallen through the cracks of society and to enable them to regain a decent and dignified situation. All necessary means are made available to them so that their precarious situation is assessed and remedied, and not allowed to worsen.
Whether the situation is related to divorce, loss of employment, looking for housing or over-indebtedness, the death of a partner, or the search for a social care institution, the offices’ social workers are able to offer individualised social assistance, based on a precise assessment of the applicant's situation.
The aim of the assistance is to enable individuals in need to lead a life in accordance with human dignity, by giving them access to goods and services adapted to their particular situation. This means helping them become or remain autonomous while their social isolation lasts. This assistance is subsidiary and may complement social measures and financial benefits provided for by other laws and regulations, which the beneficiary is required to exhaust. The aid is focused on short-, medium- or long-term social support. Where necessary, this support will be accompanied by material assistance in kind or in cash.
The social offices lend their support to those who need them in many different ways.
This can be:
Office social d'Echternach
9, Rue André Duchscher
L-6434 Echternach
26 72 00 91
Office social de Wiltz
16-18, rue des Tondeurs
L-9570 Wiltz
26 95 21
Office social de Strassen
1, place Grande-Duchesse Charlotte
L-8041 Strassen
31 02 62 477
Office social de Steinsel
1, rue des près
L-7333 Steinsel
33 21 39 1
Office social de Steinfort
11, rue de Kleinbettingen
L-8436 Steinfort
28 22 75 224
Office social de Schifflange
13, Rue du Pont
L-3873 Schifflange
54 50 61 800
Office social de Remich
16-18, Maachergaass
L-5550 Remich
26 66 00 37
Office social de Mamer
2-4 Parc d'activités Capellen
L-8308 Capellen
26 11 37 1
Office social de Kayl
82, rue de Tétange
L-3672 Kayl
56 66 66 480
Office social de Bascharage
29, rue de la Résistance
L-4901 Bascharage
500 552 383
Office social de Hesperange
476, route de Thionville - CELO - 2e étage
L-5886 Hesperange
36 08 08 – 2201
Office social de Grevenmacher
33, rue de Trèves
L-6793 Grevenmacher
26 70 50
Office social de Contern
Ieweschte Syrdall 15, rue de la gare
L-5353 Oetrange
27 69 29 1
Office social de Beaufort
6, rue de l’Auberge
L-6315 Beaufort
26 87 60 54 1
Office social commune de Dalheim et de Mondorf-Les-Bains
1, place des Villes Jumelées
L-5627 Mondorf-Les-Bains
23 60 55 62
13, rue de Bragance
L-1255 Luxembourg
2755-5500