2755

FAQ

 

I have questions about giving blood.

For more information regarding blood donations, please visit our dedicated web pages.

You will also find a FAQ page about being a blood donor.

 

How can I make a donation to the Red Cross?

In the menu above, please select “Support our actions.” Under this section, select the subsection “Donations by theme/project.”

You can then select a theme, project, or event that you wish to support.

The donation amount and the frequency (one-time donation, monthly, quarterly, yearly) must be selected.

Having confirmed your choice, you will be transferred to a page where you must enter your personal information. These details will be kept strictly confidential. You must complete all boxes that are marked with an asterisk.

Select the means by which you wish to receive contribution confirmations for your tax returns (by email or post), specify if you wish to receive the quarterlty Red Cross newsletter “Crosswords,” and indicate if you would like to be thanked publicly on the Red Cross website. Should you choose to do this, your name will appear on a dedicated page of the website.

Verify the information and select the means by which you would like to make your payment (Visa, American Express, or MasterCard).

Enter the requested details and click “Pay.”

Lastly, you will be asked to confirm all of the personal details and information that you have entered.

 

I have questions linked to donating online:

For more information, please consult the FAQ page, “Donations,” or contact us by email at webmaster@croix-rouge.lu or by phone at 27 55-2100. 

I have questions regarding the use of the internet:

If you have any questions or suggestions, please do not hesitate and contact our webmaster at webmaster@croix-rouge.lu or by phone at 27 55-2100. 

I could not find the answer to my question on this list.

For all other questions, please contact us through our helpline on 2755 or via e-mail at info@croix-rouge.lu.